Wednesday, December 07, 2005

A Letter to My Future Employers

To my Future Employer:
I am coming to your company with a strong set of ethical principles which I will follow. I will uphold my beliefs and volunteer my opinion on any matter that may conflict with my principles. I will stand up for what I believe is right or wrong, while at the same time making sure to listen to other’s opinions. I am expecting the same from my bosses and fellow co-workers. I hope that everyone is eager to learn, eager to do their job properly and enjoy their job while doing it. I’d hope this workplace nurtures creativity, is open to opinions and upholds a strong, professional manner.
With a workplace like this people become trusting of upper management and each other. A little bit of trust can go a long way. When decisions need to be made, a trusted employer is always a good person to go to when in need. I’d hope that I will be able to make decisions based on my own ethical standards, and my employer will be understanding and trusting of my decision.
With that I hope you are well aware of the employee you are going to hire.
Sincerely,
Lauren Wright

Tuesday, December 06, 2005

To My Future Employers

Let’s get a couple things out of the way. Yes, I’m going to be a copywriter at an ad agency, where I’m sure I will come up with many a creative, funny and ultimately effective tagline and copy for the clients I work for. Before learning about media ethics, this was all I knew. Now I have a third sentence I’m going to tag on. When creating these devilishly good taglines and copy, I will consider how my work will affect the different groups of people involved in advertising and consumerism. This includes the client, the intended audience, people outside of the intended audience, my co-workers, and others.

I will apply ethics in my everyday work. My main goals are to create effective copy that will help sell the product, but not at the expense of deceiving the consumer. Yes, I have a responsibility to my client to help sell their product, but I also have a responsibility to the tens of thousands of people reading the ad to make sure that they can make an informed decision when shopping. I won’t advertise a product that I believe isn’t beneficial to the target audience and I will not use the power of language to deceive consumers into believing they’ll gain something from a product when in reality they won’t. Consumers aren’t stupid. If the product is bad, they won’t be a return shopper. So why go through the hassle of producing an ad that deceives a consumer into thinking a product has a certain benefit, when in reality it doesn’t? I believe an ad can be effective by highlighting a product’s benefits, instead of erasing its negative aspects. Do it right the first time, because advertising can’t sell a bad product.

I used to think that advertising was all fun and games, coming up with silly taglines that let me twist the English language into persuasive rhetoric. I admit, I still think writing ad copy is fun and exciting, but now I realize that those aren’t my first priority when writing. I’ve come to realize that advertising is a medium where a company can share information about its products to consumers. Ethically, it is my responsibility to create copy that helps sell my client’s products using persuasive language while still allowing the consumers to make an informed decision about the product. Above all else, advertising is information, even though it’s dressed up in fancy words and clever rhetoric.

I know that in the course of my career I will be put in a difficult ethical dilemma where there is no obvious answer between a few choices. When put in these ethical dilemmas regarding the copy that I write, I need to figure out what course of action will benefit the most people. Once that’s figured out, I will try to come up with some alternatives that might still benefit the most amount of people, but harm other groups less severely. I need to ask myself, “Is there some middle ground that I can reach that will maximize benefit and minimize harm?” I will also discuss the dilemma with other people in the agency to try to get multiple perspectives.

My ideal workplace would be someplace that first and foremost recognizes the need for ethics in the modern advertising field. There are so many situations in advertising where ethics can be applied that I think the agency should be aware of how important ethics are in the advertising field. When the agency is put in an ethical dilemma, it should be discussed everyone in the agency so the best decision can be reached. I would also like to work for an agency that wouldn’t pressure me into writing for a client that had a product that I believed wasn’t going to benefit the intended audience. In the best case scenario, they would allow me to just step back from the project. I would also want to be at an agency that tried to avoid getting into ethically shaky situations on a continuous basis. In the end, my ideal agency would be a fun, creative place to work while still allowing me to follow my own ethical guidelines. This would give me an environment where I could most benefit both my clients and the consumers.

To Many Who Would Be My Future Employer

To My Future Employers:

Only under special circumstances (the possibility of which I unfortunately have to ponder) will I consider working for a surprising number of journalism, PR, and advertising companies in the United States today. And even then I might choose a cardboard box under a bridge over a little cubicle in the corner of the media behemoths currently running amok in the world.

That said, let me articulate my expectations. I am not merely anticipating that the current orgy of dehumanizing media, ownership concentration, and widespread corruption continue unabated. I am banking on it. I expect the heartless corporations to continue the mass production of unscrupulous corporate-government cheerleading and social apathy.

There was a famous study in social psychology, if you're educated you might have heard of it, called Obedience to Authority (Stanley Milgram), where unwitting subjects are given orders to shock actors posing as other test subjects. The study found that most people were more than willing to shock other people as part of the mock experiment to the point of excruciating pain and loss of consciousness simply because they had been told to do so by an authority figure. The implications were profound and more than a little terrifying. One of the study's authors speculated that one of the major bureaucrats behind the institutional enablement of the holocaust wasn't some sadistic racist intent on genocide, but just an uninspired bureaucrat following orders.

I have no formal training in social psychology, so I don't know the merits of the study, but regardless I want to suggest that the sins of contemporary media are not the product of malicious intent to harm other people and the world in which they live, but rather people just trying to get by with as little fuss and as much money and comfort as possible. Media outlets have ethical principles, but many are self-serving enough to justify actions and trends that upon closer scrutiny raise questions about the basic nature of contemporary media. And if their actions get questioned too much many will spout lip service to principles and ethics as necessary to continue on as before. Many of history's worst atrocities have been met by the horrified with ethical arguments. I am certainly not trying to equate contemporary media trends with such, but too many times I see a similar principle play itself out, and I want absolutely no part of it.

I know there are people who see through the mainstream media, who are anxious for an innovative and viable alternative, and I plan on repeated failures in attempting to provide it for them. To have even the slightest chance of succeeding, I need the mainstream media to stay exactly as it is now, perhaps getting ethically worse over time so people are so disaffected that they will more actively seek out alternatives like the ones I dream of helping to provide.

So, to many future employers I say: continue on, lie, cheat, bury important stories, pass off advertisements and government propaganda as news, be as rapacious as possible and think not a fig for this academic curiosity called ethics. Please ignore and insult your audience as you are now. Please let your facade of heart-warming mush atrophy so enough people see your true nature that those of us who see through you may have a more compelling opportunity to rebuild the awe-inspiring yet mistreated calling that is American Journalism.